Garage Door Opener

  • Home
  • Garage Door Openers
    • evo+
    • DIY/ Retail
  • Shop
  • Contact Us
  • Support
    • Manuals & Flyers
    • Videos
    • HomeLink
    • Dealer Locator
    • Become a Dealer
    • Warranty Registration
    • Online Payment
    • Product Return
  • About Us
    • About Us
    • Testimonials
    • Careers
    • Entry Doors
  • Dealer Login
  • Home
  • Garage Door Openers
    • evo+
    • DIY/ Retail
  • Shop
  • Contact Us
  • Support
    • Manuals & Flyers
    • Videos
    • HomeLink
    • Dealer Locator
    • Become a Dealer
    • Warranty Registration
    • Online Payment
    • Product Return
  • About Us
    • About Us
    • Testimonials
    • Careers
    • Entry Doors
  • Dealer Login

    Return Request

    We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Products must be returned in acceptable condition. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. All items returns and repairs require a return good authorization (RGA) which must be obtained prior to return the product to our warehouse. Please email us at support@sommer-usa.com for a RGA number. Please allow 2 weeks for processing of all credits. There will be a restocking fee of 15% on all returned items. Buyer is responsible for all shipping costs. Returned items must be returned in the original box and in mint (resell-able)condition and include all literature, warranty cards, etc. 
    Please ship to: 
    SOMMER USA, Inc. 
    Return Department 
    2217 Distribution Center Drive, Suite F 
    Charlotte, NC 28269

    Max file size: 20MB
Submit
SOMMER USA Inc.
​2217 Distribution Center Drive, Suite F
Charlotte NC, 28269
Phone: 877-766-6607
Fax: 704-424-7699
Email: support@sommer-usa.com
PRODUCTS
​
Garage Door Opener
Accessories
Entry Doors
COMPANY
About us
Contact us
Our Blog​
SUPPORT
Manuals
Videos
Warranty Registration​

Picture

 © 2022 SOMMER USA Inc. All Rights Reserved. 
Terms | Privacy Policy